Last updated: October 18, 2026
Who we are
This website is operated by Orbis AI Technologies Inc (Orbis, we or us), ONYX Office Plaza, 29777 Telegraph Road, Suite 4200, Southfield, MI 48034, USA. Orbis is responsible for the personal information described in this policy. You can reach us at info@orbisfactoryos.ai.
Information we collect
Information you give us: when you use the contact form we collect your name, email address, company, phone number, the topic and product of your enquiry, any support reference and your message. When you sign up for updates we collect your email address. Information collected automatically: your IP address, browser user agent, language, time zone, the pages you visit, the referring site and campaign parameters such as UTM tags and advertising click identifiers. With your consent, analytics tools collect the usage data described below.
How we use information
We use personal information to respond to your enquiries and support requests, to send updates you asked for, to understand and improve this website and our marketing (analytics, only with your consent), to keep the website secure and prevent spam and abuse, and to meet our legal obligations.
Legal bases for processing
If you are in the European Economic Area, the United Kingdom or Switzerland, we process personal information on these bases: your consent (analytics cookies and email updates); our legitimate interests in answering enquiries, securing the website and improving our services; and steps you ask us to take before entering into a contract.
Analytics, only with your consent
With your permission, this website uses Google Analytics and Microsoft Clarity to understand how visitors use it. Neither loads until you accept analytics cookies; if you decline or ignore the prompt, neither runs. See the Cookies page for what each one collects and how to change your choice.
Service providers and sharing
We do not sell personal information. We share it only with service providers that help us run the website: Google (Google Sheets, where enquiries are stored, and Google Analytics), Microsoft (Clarity) and our hosting provider. They process information on our behalf or under their own terms. We may also disclose information when the law requires it or to protect the rights, safety and security of Orbis, our users or others.
International transfers
Orbis is based in the United States and our providers may process information in the United States and other countries. Where the law requires it, we rely on recognized safeguards for these transfers, such as standard contractual clauses.
How long we keep information
We keep enquiry details for as long as needed to respond and to maintain a reasonable record of the conversation, then delete or anonymize them. Analytics data is kept according to the retention settings of each analytics service. Your cookie choice is kept for about six months.
Security
We protect information with HTTPS encryption in transit, access controls on the systems that hold enquiries, and rate limiting to deter abuse. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your rights and choices
Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal information, to object to or restrict certain processing, to withdraw consent at any time, and to complain to your local data protection authority. California residents may have additional rights under the CCPA, including the right to know, delete and correct personal information; we do not sell personal information or share it for cross-context behavioral advertising. To exercise a right, email info@orbisfactoryos.ai; we may need to verify your identity first. You can change your cookie choices at any time from Cookie preferences in the footer.
Children
This website is intended for business users and is not directed to children under 16. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. The Last updated date at the top of this page shows the current version, and we will make material changes clear on this page.
Contact Orbis
ONYX Office Plaza, 29777 Telegraph Road, Suite 4200, Southfield, MI 48034, USA
Contact our team